Your customers can get a response without waiting. Emailbot assesses the content of the email, suggests relevant answers, or directly answers questions. Thanks to emailbot, you can reduce customer care costs by up to a third.
Your customers can get a response without waiting. Emailbot assesses the content of messages, suggests relevant answers, or directly answers questions. Thanks to emailbot, you can reduce customer care costs by up to a third.
By taking advantage of email channel automation, you get free capacity at the customer center. You will improve the quality of service and reduce the waiting time for a response.
Emailbot in Košík.cz handles approximately 20% of all email communications
Emailbot efficiently processes purchase evaluations, allowing Cart to handle approximately 20% of all incoming email traffic. The main reason was to automate the routine operation of the operators, which the bot handles with overview.
“The advantage is user-friendly admin, so it is quite flexible to change responses and add responses to feedbacks. We have more templates so that communication is not monotonous, and as a thank you, we also give tips on various features to help them make their next purchases easier.”
David Matuna
Product owner, Košík.cz
Emailbot makes your job easier
Email categorization
Emailbot sorts emails into categories for operators to process further and provides managers with an overview of the most frequently processed emails.
Answer Whisperer
Emailbot will propose a personalized response obtained from your system, which the operator will send to the customer with one click.
Automatic Replies
Emailbot guarantees a quick conversation with an instant response. If necessary, he will recommend a response to the operator and check the availability of information.
Scale Your Business Effectively
up to90%
Reducing the volume of incoming mail by answering the FAQ directly in the email
approx100
email conversations per second
Meet the ideal helper
Email automation
Emailbot can be connected to any email communication tool, supporting the appropriate integration interface.
Language processing
It allows you to find out the query category from the text of the email and extract different values from it. Based on it, he decides what happens next with the email.
Processing of attachments
Ability to automate scenarios based on the number, type, but also content of image attachments. These can be stored in the system and then sent to the operators.
Intuitive administration
Using a graphical interface without any programming, anyone who passes our one-day training can create, edit and debug scenarios.
Integration into your systems
Emailbot will be able to store information in your system, read from it, and based on it, automate the scenario.
ChatGPT integration
Customers who have a complex product portfolio with an extensive knowledge base can take advantage of the extension with the GPT Knowledge addon.
Most Automated Scenarios
! 1
FAQ
By answering the most frequently asked questions, Emailbot automates up to 80% of conversations with your customers.
! 2
Sending documents
Emailbot can read sent documents such as invoice, identity document or complaint form and extract important information from them.
! 3
Generating Leads
With emailbot, you can plan a lead generation campaign one by one. Turn your contacts into paying customers.
! 4
Collecting feedback
Improve your service where your customers really want it by getting important data from your customers.
! 5
Schedule a meeting
Emailbot will help you schedule an appointment or arrange a reservation. It is possible to link it to your calendar so that it always has up-to-date information.
! 6
Questions about the order
The cancellation of the order, the complaint, the status of the order or even the change in the order will be solved by emailbot without your help.
Connecting to your system
To automate scenarios working with information in your systems, we will connect the emailbot with many systems. In addition, we are able to create custom implementations for your own systems.
Woocomerce
Shoptet
Prestashop
SAP
Salesforce
your system
Emailbot will be up and running within 2 weeks
3 days
Preparation
Scenario specification, technical specification, budget approval, setting of acceptance criteria.
5 days
Creating an emailbot
Creation of communication flow, internal testing, technical connection, connection with CRM
5 days
Testing
Incorporating feedback, agreeing criteria on the basis of agreement.
1 day
Deployment
unlimitedly
Operation
Increased supervision for agreed benefits in the first weeks and training your employees.
Do you want to have time for your customers?
Schedule a meeting with us to find out in 30 minutes how best to automate communications in your company.
