Your customers can get a response without waiting. Emailbot assesses the content of messages, suggests relevant answers, or directly answers questions. Thanks to emailbot, you can reduce customer care costs by up to a third.
Emailbot at Košík.cz handles around 20% of all incoming email
The emailbot automatically processes purchase ratings, enabling Košík to handle up to 20% of all incoming emails and freeing operators from routine tasks.
“The advantage is user-friendly admin, so it is quite flexible to change responses and add responses to feedbacks. We have more templates so that communication is not monotonous, and as a thank you, we also give tips on various features to help them make their next purchases easier.”
David Matuna
Product owner, Košík.cz
Emailbot vám ulehčí práci
Kategorizace e-mailů
Emailbot roztřídí maily do kategorií pro operátory k dalšímu zpracování a poskytuje manažerům přehled o nejčastěji zpracovávaných typech zpráv.
Našeptávač odpovědí
Emailbot navrhne personalizovanou odpověď na základě dat z vašeho CRM systému, kterou operátor jedním kliknutím odešle zákazníkovi.
Automatické odpovědi
Emailbot zaručuje rychlou reakci s okamžitou odpovědí. Pokud je potřeba, operátorovi navrhne odpověď a ověří správnost informací.
Proven results
<90%
of emails handled independently, thanks to FAQ
<100
email conversations per second
<-30%
in costs, thanks to efficient email processing
Most Automated Scenarios
! 1
FAQ
The emailbot resolves up to 80% of customer inquiries by automatically answering the most frequent questions.
! 2
Sending documents
The emailbot can read invoices, receipts, and forms, extracting the required data automatically.
! 3
Lead generation
Launch a lead generation campaign in no time. Turn your contacts into satisfied customers.
! 4
Feedback collection
Improve your services where it matters most by intelligently gathering feedback directly from customer emails.
! 5
Scheduling meetings
The emailbot can schedule a meeting or reservation for you—thanks to calendar integration, it always knows your availability.
! 6
Questions about the order
Canceling, changing, or filing a claim for an order? The emailbot handles it independently, without operator intervention.
Connecting to your system
For automation, we’ll connect the emailbot to your CRM, e-shop, or ERP. We can even customize the implementation for your specific systems.
Woocomerce
Shoptet
Prestashop
SAP
Salesforce
your system
Emailbot will be up and running within 2 weeks
3 days
Preparation
Scenario specification, technical specification, budget approval, setting of acceptance criteria.
5 days
Creating an emailbot
Creation of communication flow, internal testing, technical connection, connection with CRM
5 days
Testing
Incorporating feedback, agreeing criteria on the basis of agreement.
1 day
Deployment
unlimitedly
Operation
Increased supervision for agreed benefits in the first weeks and training your employees.
Leave us your contact
We’ll handle the rest
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